Whether you’re looking to increase sales, eliminate headaches, or just go paperless, it’s no secret that you NEED the proper tools and techniques to help you get started.
…And you should get started right away.
Here’s the deal.
Industry experts Keith Cosentino (15 yr PDR tech ,company owner & creator of Blackplague PDR Tabs), and Shane Jacks (Dent Pro Upstate & 2013 Dent Olympics Champion) have teamed up to create PDRCollege.com a free online podcast that shares tips and tricks on how you can run the business side of your paintless dent repair company more efficiently.
In episode 6 they reviewed ReconPro™ and how it can be used out in the field by mobile paintless dent repair technicians.
As our company started growing, being on all paper invoices was a great distraction . At some point technicians in the field had to take those invoices physically to our office to be processed again by book keepers ! We lost technician productivity while techs take precious time to get back to the office when they could be producing revenue. Eliminating this step alone pays for ReconPro! Now as soon as a tech creates an invoice, it’s uploaded automatically to the home station! No more physical travel for pointless tasks!
Also we’ve captured jobs from larger companies thanks to our professional image! Emailing a nice beautiful electronic estimate immediately, versus a hand scratched paper invoice by fax or scan or (gasp!) regular mail!
As the owner I’m able to log on anytime, check the sales figures and see how my technicians are doing. It’s a very powerful tool, when previously I had to either collect their invoices on a weekly basis and tally them up myself or ask them and take their word for it!
ReconPro has changed the face of our business and given us the framework to grow 2,3,or 10 times larger without worrying about paper.
ReconPro by AutoMobile Technologies is the premier software solution for any type of reconditioning business. Whether you specialize in interior or exterior, wheels or PDR, ReconPro is equipped to handle the job. And better yet – if you run a large operation with specialty technicians ReconPro can assign work orders by specialization.
ReconPro is not limited to supporting a specific service type. Services and service types are customizable. If you offer a unique service, an icon can be assigned to it and new services can be configured and deployed in a matter of minutes. Separate interior and exterior inspection screens allow you to identify the location of recommended repairs, no matter what kind of repairs those are. Multiple occurrences of damage and the hail matrix helps to quote based on severity and density of damage. ReconPro supported services are limited only by the services you provide.
So you are about to enter the implementation phase of ReconPro. But how do you know if it is performing as expected? Pilot testing is the final step before your complete go-live implementation. If you are not sure what pilot testing is, or how to do it, read on.
Let’s take a look at why pilot testing is important to begin with. If you do not perform this important step you run the risk of –
Misquoting estimates – You could lose business by quoting estimates too high, or put yourself in a bind by quoting your services too low.
Inaccurate invoices – Imagine the frustration your clients will feel if you invoice them too much, conversely you may legally be stuck with too low of an amount on an invoice.
Paying out the wrong commissions – Technicians don’t like to work for free.
Erroneous QuickBooks postings – This can jeopardize your whole bottom line.
These are just a few examples of what could go wrong, but hopefully it stresses to you the importance of this part of the system execution. These errors can threaten customer confidence, hinder negotiations, and generally paint a negative image of your business.
Now before we fill you with thoughts of doom and despair – rest assured that a proper testing plan should eliminate all these possibilities. The process of testing is pretty straight forward – the outcomes of your online processes should equate to your paper processes as you run them simultaneously. Yes, this means that you will need to do both for a short while, but a short investment of time now will save you time and headaches later down the road. Plus, most often, with adequate planning and data entry, testing will go smoothly and just reinforce that the system is working well.
Proper pilot testing is an important part of implementing your new system. The time spent will give you peace of mind and confidence for the switch over and years to come.
AutoMobile Technologies is happy to introduce the release of ReconPro version 1.6. Based upon feedback from our customers we’ve made some improvements that we feel confident will save you time and make you even more productive. A host of communications improvements include paging improvements, ability to send messages in background mode and adding email addresses via Contact. Navigation and search functionality has been enhanced as well as client filtering and selection mode. New security features SSL web services, ability to show last logged user and blocking work order creation for estimates sent to another device. Work Order improvements consist of a new “Pending” status and adding service advisors. Sub-items support, car history and manual camera scan – the list goes on and on. For a full list of the features and benefits contact us here.