Fixed Issue When update of the database on devices of a team was enforced in the Back Office application, the error message “Database needs to be updated” kept appearing on the screen even after the database was updated.
New Features Splitting service request appointment time between multiple technicians Creating inspections and work orders from service requests which types don’t have estimating and work phases Improvements Showing more information in the VIN History message The process of updating the application has been improved The process of updating the main database has been improved Fixed […]
Improvements Ability to assign one technician to a service with zero price has been added Fixed Issues If a new service was added to a monitored work order that was already saved, existing services got automatically assigned to a technician who created this work order (and services team which is shown on the Order Monitor […]
New Features Changes in multiple inspections approval Support for pinch-in and pinch-out zoom gestures Scanning barcodes to answer free text questions Improvements Showing approval disclaimer for invoices Copying PO#, RO#, and Stock# to new work orders Fixed Issues On the Jobs screen, job name and description were swapped. Image notes added to a question answer […]
New Features Scanning RO# for service requests, inspections, and work orders Searching service requests, inspections, work orders, and invoices by scanning VIN, Stock#, and RO# Using the Price Transition setting for inspections and work orders created from service requests Selecting status and additional actions while saving invoices Changing technician assignment for order monitor services Resetting […]
New Features Support for CIECA labor time standards has been implemented Service Requests: assigning multiple technicians to appointments Questions: adding text and image notes answers Improvements Work Orders: hiding work orders that cannot be invoiced Now when you delete pictures from device, they are automatically deleted from the media library in the Back Office application. […]
New Features Service Requests: ability to set service price and quantity has been added. Fixed Issues There was an issue with question forms in time sheets. In some cases there was an error related to incorrect technician split while saving bundle service items. Technician split for services with zero amount was not calculated correctly. Long […]
New Features Order Monitor: ability to change repair order status has been added Order Monitor: managing phases on the Order Monitor screen Invoices: the Export Failed status filter has been added Service Requests: showing the Advisor field on the Vehicle screen Selecting service advisor for retail customers Using one photo capture mode throughout the application […]